Shipping policy

Shipping Policy

Last Updated: July 26, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email after placing your order and a shipping confirmation with tracking details once your order has been dispatched.

Shipping Time

As we operate through trusted suppliers and fulfillment partners, shipping times may vary depending on your location.

Estimated delivery times:

  • Within India: 5–12 business days
  • International Orders: 10–25 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this tracking number to monitor your shipment's progress.

Multiple Shipments

If your order contains multiple products, they may be shipped separately from different suppliers. You may receive multiple tracking numbers and deliveries at different times.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

  • High order volumes
  • Weather conditions
  • Customs inspections
  • Courier service disruptions
  • Public holidays

We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These fees are not included in the product price or shipping cost.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: support.shopycare@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Local Time)